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Help Center
A short guide to Doko Maps.
Start with the task in front of you. Each answer names the button you are looking for.
Getting started
Choose your name
Your name is your profile address. Set it, with a short bio and picture, from your profile.
Start your trial
Open Pricing and start the 7-day trial. Stripe asks for payment details; nothing is charged today.
Itineraries
Create an itinerary
In Itineraries, choose Create itinerary. Give it a title, your guest's name, the first and last day, and the currency you quote in.
Plan a day
Inside a day, use Add something to do to search for a place or pick a saved one, and Add a journey for the travel between.
Add stays and passes
Open Trip details, stays & sharing, then Add a stay or Add a pass. A stay runs from check-in to check-out.
Change the order
Drag an item into place, or open its menu to move it up, down or to another day.
Reuse a trip
Choose Duplicate in your itinerary list, then set the new title, guest and first day. The original stays as it is.
Sharing with your guest
Send the guest link
In Manage access, choose Create guest link, copy it and send it yourself. Revoke guest link closes it at once.
Choose the prices they see
Under Prices, set what the book link and the itinerary link show: nothing, the total, or the total and its breakdown.
Show it on your profile
Make public lists the itinerary on your profile for anyone to read. Your guest's name is never shown there.
Answer enquiries
Requests from your public itineraries arrive by email and wait in Enquiries. Reply by email or phone.
Guides and places
Make a guide
In My maps, choose Start a collection, then search for places and add each one with your note and a category.
Import your links
In My Places, paste links into Import links and choose Find Places. Confirm any place Doko Maps is not sure about.
Edit your categories
Manage categories changes a name, icon or color everywhere it is used.
Public or private
A guide is private until you make it public. Followers you approve can read your private guides too.
Working together
Invite an editor
In Manage access, invite a colleague by email. They accept from Invitations, and the work appears under Shared with me.
Use the planning assistant
Ask it in plain words from the editor. Review what it added in the day plan; it adds and reorders, and never deletes.
Hand over a trip
Transfer ownership gives the work and its billing to an accepted editor with their own plan. You stay on as an editor.
Billing and trouble
Manage or cancel billing
Open Billing, then Manage billing. Stripe handles payment details and cancellation securely.
When a subscription ends
Everything stays. You can read it, revoke guest links, make work private and delete it. Subscribe again to edit.
Something is not working
Refresh the page and check System Status. If it continues, write to [email protected] with the page, the time and the message you saw.
One professional itinerary, presented as a travel book made for the guest.
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